Skip to Content

Privacy Policy

This Privacy Policy describes how Ayaaz Food Labs Private Limited ("Company," "we," "us," or "our") collects, uses, and discloses your information when you use our website www.erp.chaiomi.com (the "Service").

1. Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you.

1.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Job Title and Company Name (relevant for ERP access)

1.2 Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and unique device identifiers.

2. Use of Data

Ayaaz Food Labs Private Limited uses the collected data for various purposes, including:

  • To provide and maintain the Service, including secure login and service access.
  • To manage your account, registration as a user of the Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer care and support.
  • To monitor the usage and security of the Service.
  • To detect, prevent, and address technical issues and unauthorized access.

3. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation (e.g., in response to a court order or subpoena).
  • Protect and defend the rights or property of Ayaaz Food Labs Private Limited.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.

4. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

5. Security of Data

The security of your data is important to us. We use commercially acceptable means to protect your Personal Data, including [mention a security measure, e.g., encryption, internal access restrictions]. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location and applicable law (such as the GDPR in Europe or specific Indian data protection laws), you may have the following rights regarding your Personal Data:

  • The right to access—You have the right to request copies of your Personal Data.
  • The right to rectification—You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure—You have the right to request that we erase your Personal Data, under certain conditions.

To exercise any of these rights, please contact our Data Protection Officer/Grievance Officer at the email address provided in Section 7.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: contact@chaiomi.com